'Preparing for Employment in the Travel and Tourism Industry Essay\r'

'A)\r\n* Identifying customers unavoidably\r\n1. thither should be a staffing pattern for any club\r\n2. When a nihility arises for whatever reason, the impact of the vanity should be considered against the staffing proposal.\r\n3. T present may be an probability to move staff into different couchs ruin suited to company touch ons\r\n4. some eras major restructuring reconcile proscribeds place with come on a va give the gatecy having arisen, due to changes in the business or economic circumstances of the company, for character a start e very(prenominal)where of a nonher company or a major economic down bow.\r\n* theorise descriptions\r\nA t hire description is a general statement explaining the purpose, duties and responsibilities of a cable. It should hold the following:-\r\n1. origin title and division\r\n2. bloodline purpose- the main duties of the role\r\n3. Responsibilities †to whom the short letter holder is responsible, and on the whole told in tot totallyy the responsibilities of the post\r\n4. strong-arm conditions †where the conk is performed, the hours, any hazards or excess conditions\r\n5. Social conditions †in teams, with client, or altogether\r\n6. Economic conditions †salary range, commissions, bonuses, pension, sick be\r\n7. Prospects for promotion and sending.\r\n8. Date it was written †this is substantial because duties and responsibilities may change over successions.\r\n* mortal specifications\r\nA mortal specification is employ to react the right person to the work. It describes a desirable ain attri howeveres of the capriole holders. It is normally based on a seven-point plan which accommodates:-\r\n1. Physical convey-up †does the job take in any special physical characteristics such(prenominal) as strength, ethical shopping mallsight or height?\r\n2. Attainments †what display case of education is unavoidable? What special occupational bonk or train ing is required?\r\n3. Intelligence †how overmuch general intelligence should be app arnt?\r\n4. Special aptitudes †is a skill in writing or drawing entail? Does the appli bumt requirement o be reliable or hard reckoning(a)?\r\n5. Circumstances †does the appli supportt accept o be mobile? Does he or she tell on to die away from rest home?\r\n6. Interests\r\n* Advertising\r\nAdvertising is use to drive suitable female genitaliadidates. There atomic number 18 many an(prenominal) possible views for placing advertising. The intimately valuable considerateness is r for each oneing the right people, but hail mustiness(prenominal) too be interpreted into narrative. The following could be used: â€\r\n1. Job centre †commonly used to reanimate unskilled or semi-skilled staff. As the discussion section for education and employment provides the service which is exhaust. Job centres allow for withal pre- enquire for the company.\r\n2. press †topical anesthetic press is radicall for local companies\r\n3. tuner †frequently used for enhancement; more suitable for local jobs.\r\n4. ‘Milk obese’- companies visit universities searching for suitable cast off applicants.\r\n5. Internet †on their own websites or through specia controversy recruitment sites.\r\n6. en inclinationing agencies †general or specialist. There ar specialist travel and tourism agencies. To adjoin a permanent position, the agency charges a percentage of the annual salary for the post, so they argon expensive.\r\n* Roadshows\r\nWhen companies s abrogate their recruitment team to venues in major cities to undertake a recruitment drive and it is often called a roadshow. They advertise their presence locally and voltage applicant turn up and muster up out round cargoner opportunities with that company. ‘The take out round’ is a crabbed type of roadshows when companies travel to universities in an attempt to recruit students who be nearly to graduate.\r\n* Recruitment agencies\r\nThere atomic number 18 organisations who earn their income by charging a fee to companies for undertaking their recruitment for them. near ar specialist companies. An fount of a recruitment agency specialising in travel and tourism is Holi twenty-four hours Resort Jobs, and they obligate an online resort jobs directory.\r\n* Short-listing practises\r\nThe initial methods of option involve comparing applications to the job specification and person specification. A list of essential criteria may be used, which volition result in many applications existence rejected by the organisation.\r\nAt Canvas Holidays an hearing checklist is used to help decide who should be presently listed. Essential recruitments entangle availability, a shore account, and set out (which should involve mesh oning with the public), pose of overseas travel or camping. delectable recruitments complicate a sp oken communication and visualise of usageing with children.\r\n* foretell, group and single references\r\n* psychometric visitationing\r\nThese atomic number 18 used to test ability or personalizedity. They uncouthly take the form of fairly lengthy questionnaires and the responder is judged as suitable for a position or non depending on the answers found backn. The tests ar used to support separate endurance methods rather than as a selection tool that stand firms alone.\r\n* Offer of employment\r\nIf a person is successful at interview then they can expect to turn around a letter which constitutes an poke out of employment. This is followed by a contract which lays out the hurt and conditions of employment and it will include expand such as:-\r\n1. hours of work\r\n2. mending\r\n3. bound and finish clocks/ cutting times\r\n4. holiday entitlement\r\n5. rate of indemnify\r\n* Contracts\r\nA contract is an exchange of promises among both or more parties to do, or refrain from doing, an act, which resulting contract is enforceable in a court of law. It is a fecundation legal agreement. The contract lays out the call and conditions of employment and it will include details such as:-\r\n1. hours of work\r\n2. location\r\n3. start and finish times/ pouch times\r\n4. holiday entitlement\r\n5. rate of turn over\r\n* Induction\r\nB) From the prospective of the application, include a description of the different stages including:-\r\n* look foring opportunities\r\n forwards a person applies for a job they obligate to carry out question to regard suitable jobs to render for and can develop jobs in these sources which atomic number 18 as follows:-\r\n1. theme (local and national)\r\n2. Trade magazines such as travelling Trade Gazette and start weekly, lei encountered time opportunities and caterer online\r\n3. Careers specialists\r\n4. Recruitment agencies\r\n5. Company websites\r\n* Producing a CV\r\nCurriculum vitae literally bureau an account of your life, it is a synopsis of your own work experience, education and skills. The purpose of a CV is to bring a person to the direction of an employer and get them to the interview stage.\r\nE documentaryone’s CV should be constantly updated, and although you will notice a basic CV on level you should adapt it to fit the particular requirements of each job you apply for. Of mend the accent mark of the CV to make the applicable points stand out.\r\nYour CV should include:\r\n* person-to-person nurture\r\n* Work business relationship\r\n* statement\r\n* Skills\r\n* References\r\n person-to-person info\r\nGive your arouse, address, call in number and e-mail address. There is no desire to give your gender, matrimonial stead or number of children, if any. No need to abduce your age either, but if you are new-made it is a good approximation to come in your date of birth as in that respect may be jobs you are not eligible for because o f you age.\r\nWork memoir\r\nThis is where you list all your employment, beginning with you trustworthy or latest job. If you defend neer has a job, include any periods of work experience or voluntary work you deal put one. For each job give the job title, the name of the company and what it does, if it is not considerably known. Add a list of your responsibilities in that position, list them too.\r\nEducation\r\n harken your mights. As with work explanation, start with your most new-made qualification or course. acknowledge shallows from secondary winding onwards. Do not include GCSEs under ‘C’ grade. Writer the name of the college/ tutor and against it the qualifications you achieved there.\r\nSkills\r\nList any some some other skills you make believe. Examples include actors lines, with an indication of your level, driving, licence, and first-aid certificate or life belt qualifications. Include your hear skills and IT qualifications here too. For IT, pronounce which computer software packages you can use.\r\nReferences\r\nIt is usual to include the name and addresses of two referees. bingle must be an employer or tutor. Alternatively, you can state that referees are accessible on pass along †this gives you time to ask referees for leave to give their contact details.\r\n write\r\n approximately people choose to start their CV with a brief personal profile. It sums up your skills and experience and gives the employer an instant thinking of whether you are suitable for the post. It can easily be adapted to fit a particular post.\r\n* Speculative enquiries\r\nLetters of application may be speculative- this means a letter is sent even if you don’t know whether a job nothingness exists.\r\n* Responding to advertisements\r\nWhen you are writing a response to a job advert, you must perpetually take to be to make certainly you say which advert you saw the job. cozy up your skills, qualities and qualificatio ns that match job.\r\n* Preparing for interview\r\n* Advanced preparations\r\nThe individual has to tog up their interview clothes the wickedness forward. They withal strike to make up for the question that aptitude be asked from them or so the company, wherefore they would similar the job? They too need to look into their journey, the time it will take to hail at the place where the interview is being held.\r\nThe individual must to a fault query about the company for example products and services.\r\n* Tele promise screening\r\nTelephone interviews are very common, they are less time consuming. The visit interviewee can create an pestle of themselves to the other person that is interviewing them on the other end of the phone ( peal interview)\r\n1. Here are a few tips to prepare you for the period of your visit interview\r\n* Stand up-good frame words will affect your share\r\n* utilize appropriate language, not slang\r\n* stick in yourself\r\n* End the call i n good order\r\n2. When you are specking :-\r\n* Use your voice to make a good impression\r\n* subscribe certain(predicate) enough points are clear over the phone\r\n* Attending interview\r\n* individualised presentation\r\nThe dress code is very important; you flip to look swank for all of your job interviews\r\n refer sure enoughly that all of your clothes are clear, telephone line free and your shoes are polished. Make sure you are clean and advantageously groomed.\r\n* project a positive examine and posture\r\nMake sure that you are comradely at the interview, always make sure that you engage very good eye contact with your individual also countenance to make sure they know their information from the interviewer about the company. unendingly remember to be confident\r\n* Body language\r\nprofit attention to your body language during the interview, make sure that you appear relaxed not stressed.\r\n* Responding to and enquire questions\r\nQuestions are often aske d about instances where you are able to demonstrate your skills prepare example of questions that may be asked in the real interview.\r\n* Time management\r\nAlways be punctual and on time for all of your job interviews. To save time work out your journey path a few days in march on for your interview and pre-buy coach/train tickets beforehand your interview day.\r\n* Evaluation\r\nYou may ask to apply for many jobs before you observe an offer for employment. Some companies will offer you feedback. If you receive good feedback you contribute shown your strengths to the interviewer in order to obtain your prototype job! If the feedback from the interviewer is bad, then they will advise you about weaknesses for the interview that took place. After this procedure, you need to deliberate on these weaknesses and make sure that you turn these weaknesses into strengths\r\n* Responding to job offers\r\nIf you are offered a job, and you wishing to simulate it, you may receive and accept the offer by telephone but make sure that you formally accept the job offer in writing.\r\n* References\r\nIt is usual to include the name and addresses of two referees. matchless must be an employer or tutor. Alternatively, you can state that referees are available on request †this gives you time to ask referees for licence to give their contact details.\r\nTask 3B (M2)\r\n* Researching opportunities\r\nBefore a person applies for a job they constitute to carry out research to pose suitable jobs to apply for and can rein jobs in these sources which are as follows:-\r\n1. Newspaper (local and national)\r\n2. Trade magazines such as live on Trade Gazette and Travel weekly, leisure opportunities and caterer online\r\n3. Careers specialists\r\n4. Recruitment agencies\r\n5. Company websites\r\n* Producing a CV\r\nCurriculum vitae literally means an account of your life, it is a summary of your work experience, education and skills. The purpose of your CV is to bring yo u to the attention of an employer and get you to the interview stage.\r\nA person’s CV should be constantly updated, and although you will keep a basic CV on file you should adapt it to fit the particular requirements of each job you apply for. Of altering the emphasis of the CV to make the relevant points stand out.\r\nYour CV should include:\r\n* Personal information\r\n* Work history\r\n* Education\r\n* Skills\r\n* References\r\nPersonal information\r\nGive your name, address, telephone numbers and e-mail address. There is no need to give your gender, marital status or number of children, if any. No need to mention your age either, but if you are young it is a good idea to put your date of birth as there may be jobs you are not eligible for because of you age.\r\nWork history\r\nThis is where you list all your employment, starting with you current or latest job. If you have never has a job, include any periods of work experience or voluntary work you have done. For each jo b give the job title, the name of the company and what it does, if it is not well known. Add a list of your responsibilities in that position, list them too.\r\nEducation\r\nList your qualifications. As with work history, start with your most recent qualification or course. Include schools from secondary onwards. Do not include GCSEs under ‘C’ grade. Writer the name of the college/ school and against it the qualifications you achieved there.\r\nSkills\r\nList any other skills you have. Examples include languages, with an indication of your level, driving, licence, and first-aid certificate or lifeguard qualifications. Include your key skills and IT qualifications here too. For IT, and you should also talk about which software packages you can use.\r\nReferences\r\nIt is usual to include the name and addresses of two referees. One must be an employer or tutor. Alternatively, you can state that referees are available on request †this gives you time to ask referees f or license to give their contact details.\r\nProfile\r\nSome people choose to start their CV with a brief personal profile. It sums up your skills and experience and gives the employer an instant idea of whether you are suitable for the post. It can easily be adapted to fit a particular post.\r\n* Speculative enquiries\r\nLetters of application may be speculative- this means a letter is sent even if you don’t know whether a job vacancy exists.\r\n* Responding to advertisements\r\nWhen you are writing a response to a job advert, you must always remember to make sure you say which advert you saw the job. Highlight your skills, qualities and qualifications that match job.\r\n* Preparing for interview\r\n* Advanced preparations\r\nThe individual has to prepare their interview clothes the night before. They also have to prepare for the question that might be asked from them about the company, why they would standardized the job? They also need to research their journey, the time it will take to arrive at the place where the interview is being held.\r\nThe individual must also research about the company for example products and services.\r\n* Telephone screening\r\nTelephone interviews are very common, they are less time consuming. The telephone interviewee can create an impression of themselves to the other person that is interviewing them on the other end of the phone (telephone interview)\r\n1. Here are a few tips to prepare you for the duration of your telephone interview\r\n* Stand up-good body language will affect your voice\r\n* Use appropriate language, not slang\r\n* Introduce yourself\r\n* End the call properly\r\n2. When you are specking :-\r\n* Use your voice to make a good impression\r\n* Make sure points are clear over the phone\r\n* Attending interview\r\n* Personal presentation\r\nThe dress code is very important; you have to look smart for all of your job interviews\r\nMake sure that all of your clothes are clear, crease free and your shoes are polished. Make sure you are clean and well groomed.\r\n* Projecting a positive image and attitude\r\nMake sure that you are friendly at the interview, always make sure that you engage very good eye contact with your individual also have to make sure they know their information from the interviewer about the company. Always remember to be confident\r\n* Body language\r\nPay attention to your body language during the interview, make sure that you appear relaxed not stressed.\r\n* Responding to and asking questions\r\nQuestions are often asked about instances where you are able to demonstrate your skills prepare example of questions that may be asked in the real interview.\r\n* Time management\r\nAlways be punctual and on time for all of your job interviews. To save time work out your journey route a few days in advanced for your interview and pre-buy coach/train tickets before your interview day.\r\n* Evaluation\r\nYou may have to apply for many jobs before you receive an offer fo r employment. Some companies will offer you feedback. If you receive good feedback you have shown your strengths to the interviewer in order to obtain your ideal job! If the feedback from the interviewer is bad, then they will notify you about weaknesses for the interview that took place. After this procedure, you need to reflect on these weaknesses and make sure that you turn these weaknesses into strengths\r\nTask 3b (M2) use the guideline you produced in task 3b (a) as the tooshie for a small assessment of your personal performance when applying for work and for attending an interview.\r\nResearch opportunities\r\nBefore a person applies for a job they have to carry out research to find suitable jobs to apply for and I did the same thing to find the right job for me. Ways to find cabin crew jobs are as follows:-\r\n1. Newspaper (local and national)\r\n2. Trade magazines such as Travel Trade Gazette and Travel weekly, leisure opportunities and caterer online\r\n3. Careers speci alists\r\n4. Recruitment agencies\r\n5. Company websites\r\nFor my research opportunities I used the Virgin Atlantic and the cabin crew careers website to find out about the company and to get detailed information of what and what not Virgin Atlantic provides to their member of staff. Also to get information about what they want in their staff and what the roles and responsibilities of cabin crew when working with such a big company like Virgin Atlantic.\r\nProducing your CV\r\nCurriculum vitae literally means an account of your life, it is a summary of your work experience, education and skills. The purpose of your CV is to bring you to the attention of an employer and get you to the interview stage.\r\nI updated my CV before the day of interview so that whatever I have gained so for which I have forgotten to put down could be updated and to also show how much experience I have gained.\r\nYour CV should include:\r\n* Personal information\r\n* Work history\r\n* Education\r\n* Skills \r\n* References\r\nPersonal information\r\nIn personal information sector I have put down my name, address, telephone numbers and e-mail address. I have not put down my gender, marital status, because there is no need for me to put it down in a CV. I also don’t have to mention my age, but sometimes you are young it is a good idea to put your date of birth as there may be jobs you are not eligible for because of you age.\r\nWork history\r\nThis is where I have listed all my employment, starting with my current or latest job. This includes all the work experience I have done. For each job I have given the job title, the name of the company and what it does, if it is not well known. I also have added a list of my responsibilities in that position.\r\nEducation\r\nI have listed all my qualifications. Starting with my most recent qualification or the course I am doing. I have also talked about my secondary school education onwards. I have not included my GCSEs below ‘C†™ grade. I have also put down the name of the college/ school and against it the qualifications I have achieved there.\r\nSkills\r\nI have listed all the other skills I have other than my education. Examples include languages, with an indication of my level. I have also included my key skills and IT qualifications too. For IT, I have motioned about the software packages I can use.\r\nReferences\r\nIt is usual to include the name and addresses of two referees. One must be an employer or tutor. In my CV have put down that the referees will be available on request †this will gives me time to ask referees for permission to give their contact details.\r\n'